Terms & Conditions
Effective date: November 12, 2026
These Terms & Conditions (“Terms”) govern the web design, development, hosting, and related services provided by Caleb & Co. (“we,” “us,” or “our”). By engaging our services, requesting a preview, or making a payment, you (“Client,” “you”) agree to these Terms.
1. Services
We provide website design and development services for small businesses, including free personalized homepage previews, fixed-price packages (Starter, Business, Custom), and optional monthly hosting and maintenance. The specific scope of work is defined by the package you select or by a written project description we agree on.
2. Agreed pricing and invoicing
Package prices are as published on our website at the time you approve the project, unless we have agreed otherwise in writing. Invoices will state the amount due, payment method, and due date. Hosting and maintenance is billed monthly at the then-current rate ($97/month unless otherwise stated).
3. Payment requirements
Payment for website build packages is due as agreed when you approve the project (typically before or at the start of the build). Monthly hosting and maintenance fees are due in advance each billing period. We may pause work or suspend services for overdue balances.
4. Refund policy
The free website preview is provided at no charge and carries no obligation. Once you approve a paid package and we begin the build, payments for that package are generally non-refundable, except where required by law or where we are unable to deliver the agreed scope. If you cancel before we begin the build, we will refund any prepaid build fee. Monthly hosting fees are not refundable for partial months.
5. Monthly subscription services
Hosting and maintenance, when elected, is a recurring monthly service. It may include website hosting, basic uptime monitoring, security updates appropriate to the stack we use, and limited content or technical support as described when you sign up. It does not include major redesigns, new page builds, or third-party advertising costs unless separately agreed.
6. Subscription cancellation
You may cancel monthly hosting and maintenance at any time by notifying us in writing (email is sufficient). Cancellation takes effect at the end of the current paid billing period. After cancellation, we will provide a reasonable opportunity for you to obtain a copy of your site files so you can move hosting elsewhere. We are not obligated to continue hosting after the period you have paid for ends.
7. Project scope and revisions
Each package includes revisions until the design is approved within the scope of that package (number of pages, features listed). Changes that expand scope — additional pages, new features, or significant redesign after approval — may require an additional fee, which we will quote before doing the work. The free preview is limited to a personalized homepage concept; full multi-page builds begin after you select and pay for a package.
8. Project timelines
Typical build times after approval and receipt of required content are 1–3 days for Starter and Business packages; Custom timelines are agreed per project. Timelines depend on timely feedback and content from you. Delays on your side may extend the schedule. We will communicate if we anticipate a material delay on our side.
9. Website ownership and client rights
Upon full payment for the website build, you own the custom design and content created specifically for your project. You receive the site files and may host them with us or elsewhere. We retain the right to display the work in our portfolio and marketing unless you request otherwise in writing. Third-party assets (fonts, stock images, plugins) remain subject to their own licenses.
10. Hosting, domains, and maintenance
If you use our hosting, we will use reasonable care to keep the site available. We do not guarantee 100% uptime. Domain registration, if handled by us, remains under your ownership; you are responsible for renewal fees if you manage the domain yourself. Maintenance covers the items described in your plan; it is not a substitute for full redesigns or ongoing marketing services.
11. Client responsibilities
You agree to provide accurate business information, branding assets, and content in a timely manner; to review and respond to previews and requests for feedback within a reasonable time; and to ensure you have the rights to any materials you supply. You are responsible for the legality of your business content and for compliance with laws that apply to your industry.
12. Third-party platforms
Some features (forms, booking, analytics, payment processors, etc.) rely on third-party services. Those services have their own terms and privacy policies. We are not responsible for outages, policy changes, or fees charged by third parties.
13. No guarantee of business results
We design professional websites intended to present your business clearly and support lead generation. We do not guarantee specific business outcomes such as a particular number of leads, sales, rankings, or revenue. Results depend on many factors outside our control, including your market, offers, and follow-up.
14. Limitation of liability
To the fullest extent permitted by law, our total liability arising out of or related to the services is limited to the amount you paid us for the specific project or subscription period giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, even if advised of the possibility. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted.
15. Nonpayment and service suspension
If payment is overdue, we may suspend work on active projects and/or suspend hosting until the balance is paid. We will provide notice before suspending hosting when practicable. Repeated or extended nonpayment may result in termination of services.
16. Privacy and confidentiality
We handle personal and business information as described in our Privacy Policy. We will not sell your contact information. Project details you share are treated as confidential and used only to deliver the services and improve our work, unless you agree otherwise or disclosure is required by law.
17. Changes to terms
We may update these Terms from time to time. The effective date at the top will change when we do. Continued use of our services after an update constitutes acceptance of the revised Terms. Material changes affecting existing paid projects will be communicated when relevant.
18. Governing law
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Texas, and you consent to personal jurisdiction there.
19. Contact information
Questions about these Terms:
Caleb & Co.
Email: CalebRobinson9011@icloud.com
Phone: (870) 730-3676
South Texas, United States